Privacy Policy

1) Personal information we collect

• Contact details you provide (e.g., name, email address, phone number) via forms or demo requests.
• Account/usage information you provide when using our paid services (e.g., business name, role, subscription details).
• Technical and usage data from your browser or device (e.g., IP address, device identifiers, pages viewed, approximate location derived from IP) when you access our site.
• Communications (e.g., emails and records of inquiries and support requests).

2) Purposes of use

• To respond to inquiries, provide demos, and support customers.
• To deliver and operate our SaaS services, manage subscriptions, and administer accounts.
• To improve our services (including analytics and quality assurance).
• To prevent fraud, ensure security, and comply with legal obligations.
• To send relevant service communications (e.g., account and security notices).
• Where applicable, to send marketing emails with required identification/labeling under the Act on Regulation of Transmission of Specified Electronic Mail.

3) Legal basis and compliance approach (Japan)

We collect and use personal information in a lawful manner and manage it appropriately under the Act on the Protection of Personal Information, including purpose limitation, disclosure where applicable, and proper security controls.

4) Sharing and third parties

We may share personal information with trusted vendors who process information on our behalf (e.g., hosting, analytics, or customer support), and with third parties when necessary to fulfill a request or where required by law. Where third-party processing occurs, we take appropriate steps required by the Act on the Protection of Personal Information.

5) International transfers

If personal information is handled outside Japan, we will take steps designed to ensure appropriate protection under the Act on the Protection of Personal Information.

6) Retention

We retain personal information for as long as necessary for the purposes stated in this policy, and for legal recordkeeping requirements. We then delete or anonymize it.

7) User rights

You may request disclosure, correction, or other actions regarding your personal information in accordance with the Act on the Protection of Personal Information, subject to applicable conditions.

8) Specified commercial transactions

If you purchase paid services from us online and the transaction falls under Japan’s “specified commercial transactions,” we provide the required seller/service provider disclosure information on our site in accordance with the Act on Specified Commercial Transactions.

9) Contact us

For privacy requests or questions, contact: